CEO Insights

Entering the consumer revolution: What health care CEOs are learning from retail

Consumer loyalty can be won through a consistent approach to price, convenience and transparency.

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Advice from CEOs on dealing with a board: Play big

Veteran CEOs agree that a healthy relationship with their board was essential to their long-term success. But too often, the relationship starts off on shaky ground.

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Driving the change to consumerism from the CEO’s office

Shifting healthcare toward a consumer focus is not proving to be a simple task for many health systems. Advent Health CEO Terry Shaw is driving that change with a “whole care experience.”

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Improving success rates for drug trials with genomics and smart phones

Genomic data pools and predictive models continue to offer the promise of drug breakthroughs but the smart phone also has a place in reducing the cost of R&D

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Leading through health care’s biggest moments of change

Health Evolution CEO David Brailer and Cigna CEO David Cordani discuss some of the most challenging issues facing healthcare

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Guiding data-driven interventions with AI

AI spending in pharma is growing rapidly though the technology has yet to fulfill its promise.

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New initiatives take on the social obstacles to health

Policy changes are necessary to support substantive change but in the current regulatory climate, leaders are demonstrating success with new community-based initiatives

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Hiring for empathy: New care models require new skills

A system that requires physicians to spend their days clicking in their EHRs often fails to deliver an essential quality of care.

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Why is healthcare still observing banker’s hours when even bankers are available 24/7?

The long process of changing healthcare to be more responsive to patients’ needs requires CEOs to continue focusing on systems that are fully integrated at the clinical level.

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Addressing the social determinants of health: Connecting patients with community resources

The connection between social factors and the cost of healthcare has been well-established. Food insecurity, unstable housing and social isolation are clear obstacles to delivering care efficiently for many patients.

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